Shipping Policy

Last updated: August 3, 2026

Thank you for shopping with us. Please review our shipping policy below for information on order processing, delivery times, and related terms.

Order Processing Time

All orders are processed and dispatched within 1–2 business days of purchase. Orders are not processed or shipped on weekends or public holidays.

Once your order has been dispatched, you will receive a confirmation email with tracking information (where available), so you can follow your package's journey.

Shipping Time

We ship internationally. Once dispatched, orders typically arrive within 7–12 business days, depending on your location and local customs processing.

Please note that total delivery time = processing time (1–2 days) + shipping time (7–12 days).

Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout.

Delays

While we make every effort to ensure timely delivery, please note that shipping times are estimates and not guaranteed. Delays may occasionally occur due to:

• Customs processing in the destination country
• Local courier delays
• High-demand periods (holidays, sales events)
• Weather or other events beyond our control

If your order is significantly delayed beyond the estimated window, please contact our customer support team and we will investigate on your behalf.

Customs, Duties, and Taxes

For international orders, please note that your order may be subject to import duties, taxes, and customs fees, which are levied once the package reaches your country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information.

Order Tracking

Once your order ships, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update after dispatch.

Incorrect Shipping Addresses

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly provided address. If you notice an error, contact us as soon as possible after placing your order so we can attempt to correct it before dispatch.

Lost or Missing Packages

If your tracking shows your order was delivered but you have not received it, please contact us within 7 days so we can assist in resolving the issue.

Contact Us

If you have any questions about this Shipping Policy, please contact us